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Soal-soal UTS-Oktober 2009

Posted by dadangiskandar on October 31, 2009

PROGRAM S1
ILMU KOMUNIKASI
INSTITUT MANAJEMEN TELKOM

UJIAN TENGAH SEMESTER (UTS) TA 2009/2010

Mata Kuliah : English for Business Communication
Hari, tanggal : Rabu, 2009
Waktu : 100 menit
Dosen : tim dosen
Sifat ujian : Closed book

PETUNJUK:
Kerjakan semua soal yang tersedia.
1. SEMUA JAWABAN DITULIS DI LEMBAR SOAL.
2. Tiap soal memiliki bobot yang tertulis di dalam kurung (….)
3. Tidak boleh bekerjasama dan melihat kamus (termasuk kamus elektronik), buku catatan, hand-out ataupun buku referensi.
4. TIDAK DIPERKENANKAN SALING MEMINJAM ALAT TULIS (termasuk tip-ex). Jika ada kesalahan dalam penulisan jawaban, jawaban yang salah CUKUP DICORET.
5. Apabila saudara bekerja sama, mencontek atau memberi contekan, nilai UTS saudara = 0.

NAMA : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . NILAI:
NIM : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NO ABSEN : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TANDA TANGAN : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

I. Match the unfinished statements in the right column with the statement in the left column by writing the letter in the brackets (10 points).

1 Please do not hesitate ……. .………… ( ) A business with your company.
2 I am happy to enclose a copy …………. ( ) B copies of our latest brochures
3 I recommend her since she proved herself to be ……………… ( ) C as the new edition is available
4 Thank you for your interest ……………( ) D keen and hardworking
5 I am Looking forward ……………….. ( ) E in our new product
6 Please find enclosed ……………………( ) F of our guide for applications
7 I shall send you a copy as soon …………( ) G Please let us know
8 We would be very pleased to do ……… ( ) H At (022) 780 290 370
9 If you require more information ,… …….( ) I to hearing from you
10 If you require additional information, please call our secretary ………………………( ) J to contact us again

II. Put these sentences into a correct order! Then fill in the blank with the correct answer from the word lists below (20 points):

Assure hard-working Hesitate Pleasure Recommend
Information hire satisfied Taught

• ( ) Sender’s address a. Mrs. Westerly __________ at Grant Wood High School from 1978 to 1986, during which time I was principal. Her primary teaching responsibilities were physics, chemistry and ninth-grade general science. She was one of the best teachers we have ever had in the area of science, and we were deeply saddened when she and her family moved to Augusta, Maine. I can_________ you that if I had a teaching position open in science, I would _________ her. She is creative, deeply conscientious, professional and _________________.

• ( ) Date b.Tom Maxwel
• ( ) Recipient’s address c. sincerely
• ( ) Salutation d. It is with great ___________ that I recommend Mary Alice Westerly for the physics ____________ at Thomas Jefferson.

• ( ) Subject e. Tom Maxwell
Principal

• ( ) First paragraph f. Linda A. Hagerman, Principal
Thomas Jefferson High School
788 Muscatine Ave.
Iowa City, IA 52240

• ( ) Second paragraph g. Melrose Street no. 141
Los Angeles, LA 1234

• ( ) Closing h. January 16, 2009

• ( ) Signature i. Recommendation for Teacher Position
• ( ) Name, title j. I strongly _____________ her and am sure you will be more than ___________ with her performance in the classroom. If you need more _______________ about her, please do not ______________ to contact me at (0211) 435 666 304.

III. Make a complete script of telephone conversation based on the following information (20 points).

1. Joana : “ J&J Supply. This is Joana speaking……………..……………….?
Grace : “ Good morning, ………….……………..……… Mr. Takeshi Natamura, please?
Joana : “ I’m sorry but …………………………Do you ……………….………………?
Grace : “ Sure. Could you tell him that Grace Silverstone from Reality company called him to remind him about the meeting tomorrow at Green Hill hotel?
Joana : “ …………………………………………………………………………..?”
Grace : “ Yes, that’s S-I-L-V-E-R-S-T-O-N-E-S.
Joana : “ And you want to remind him about the meeting tomorrow at Green Hill Hotel?”
Grace : “ ……………………………………………..”
Joana : “ Ok. Does ……………………………………………………………?”
Grace : ‘ Yes, he has already known the address. But, it is better for you to write down the hotel’s address. It’s on Angelica Avenue No.59.
Joana : “ Ok, Angelica Avenue no.59. Is there …………………………………..….?
Grace : “ I don’t think so; I think that’s enough.”
Joana : “ OK. I’ll give him your message.”
Grace : “…………………………..……………………..”
Joana : “ You are welcome . Thanks for calling; have a nice day, bye bye”
Grace : “ ………………………….”

IV. Read the information below carefully,

J&J PACKAGING Co is a large multinational company. It is a Swedish company, based in Almhult, in the South Sweden. The C.E.O of the group is Jim Morrison, and his Secretary is Natalie Imbruglia. As the C.E.O, Jim Morrison has five persons below him. They are : Joey Tempest as the Finance Manager, Mark Anthony as the Production Manager, Axl Rose as the Sales and Marketing Manager, Tina Arena as Human Resources Manager and Gwenn Stephanie as the R&D Manager. As the Production manager, Mark Anthony has two persons who work under his responsibilities. Those are Kurt Cobain who is in charge of purchasing, so his position is the Purchasing Manager, and Ronan Keating as the Quality Assurance Manager. Below Axl Rose as the Sales and marketing Manager, there are three people who are in charge of Sales and marketing : Freddy Mercury as the Home Sales Manager, Bryan May as the Export Sales Manager, and Paul McCartney as the Sales Administration Manager.

Based on the Information above, Draw and organization Chart By writing the THE NAME OF EACH PERSON AND HIS/HER POSITION in the boxes . Don’t forget to DRAW THE LINE based on the information given. (20 Points)

GOOD LUCK !!!!!

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